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FREQUENTLY ASKED QUESTIONS

Orders can be placed directly online on selected products or by sending our orders department an email to: mypalletsupply@gmail.com or even giving us a call via +60167002000.

Delivery is free providing you spend RM_____ or more including SST. Otherwise a RM______ delivery charge will be applied.

Please note an additional delivery charge may have to be applied for deliveries in the _____________ (what area?).

We accept all major credit and debit cards, online payments and cheques are also accepted.
Credit accounts can be set up for repeat ordering customers.

Providing the products are in stock when ordered, delivery will take between 1 and 3 working days (depending on the delivery method you have selected).

Yes we do offer a next day and timed delivery services. Next day deliveries must be placed before 12.00 pm in order for you to receive your order the very next day. (Excluding rural area) Please specify this when ordering.

Yes, collection is welcome on the majority of our products

Please contact us by telephone so we can see the status of your order.

No, a tail lift truck can be requested to deliver your goods (please specify this on your order).

We offer a return, refund or replacement policy if your order is not as described, lost or damaged. We will need signed paperwork on receipt of goods stating this before any action can be taken.

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